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South Pacific Pictures

Health and Safety Policy


COVID-19 Alert Level 3

This safety plan outlines the best practices that South Pacific Pictures will maintain in order to keep workers, and all those affected by the work they undertake, safe and healthy as work resumes under COVID-19 Alert Level 3.

 The goals of this plan are to: 

  • Keep workers and the wider community healthy and safe by preventing the spread of COVID- 19
  • To give more information to accompany the Shortland Street Level 3 Protocol already provided by email
  • Apply relevant guidance from the Ministry of Health and other Government agencies to our environment
  • Encourage a safe and respectful work environment and good communication between all workers
  • Sit alongside our usual health and safety controls to ensure we are safe at work
    • Shortland Street Entrance
    • Main Reception
    • Name
    • Phone number
    • Licence plate number
    • Time of Entry
    • Time of Exit
    • Confirmation that you have completed a Covid-19 Declaration –  
    • Confirmation of who you travelled to work with
    • What company you are from (maintenance contractors only) 

Information provided in this Safety Plan is based on recommendations sourced from WorkSafe, Site Safe, Ministry of Health and World Health Organisation.   

For more information on COVID-19 – please visit www.covid19.govt.nz and www.health.govt.nz



There will be two entries to 8 Tolich Place during Alert Level 3, accessible using your security card. Depending on your already communicated bubble, you will enter from either of these points:

Upon entry, all cast, crew and essential workers who are there to carry out regulatory maintenance (e.g. plumbers, electricians, air conditioning technicians, IQP providers) are to sign in SPP QR Code displayed at entry.  We encourage everyone to also scan the NZ Covid Tracer QR Code.  You are also required to sanitise your hands both on entry and exit of the building.

Couriers will be recorded by electronic security access logs. All deliveries required for work will be received by the receptionist. No personal deliveries and no visitors will be permitted.

When registering, you will be required to complete the following information:

Any changes that may affect bubbles or teams will be communicated by your Line Producer and/or Producers and records of changes are to be kept.

 Maintenance contractors may need to work in areas to repair or maintain equipment. In this instance you will be advised prior to commencement of their work. You may be asked to stay out of the area they are working in and if the works can’t be carried out without vacating the area, the maintenance contractor will adhere to the requirements in this Safety Plan which will be communicated to them prior to them entering our premises. They will also be required to supply their Safety Plan so that South Pacific Pictures are satisfied the contractor is adhering to best and safe practice as outlined by the Ministry of Health.



Physical distancing, sometimes known as “social distancing”, is about keeping a safe distance from others. Physical distancing means remaining 2 metres away from other people, or 1 metre in a controlled workplace. This is important to help protect us from Covid-19, which can spread via droplets from coughing or sneezing. There will be some instances where only 1 metre physical distancing is possible due to the nature of our work, and appropriate PPE must be worn if the situation allows (masks/gloves – see following advice on PPE), unless an appropriate screen is separating you (e.g. Control Room). At all other times, including outside your home bubble, adhere to the 2 metre rule.

 The Producers have implemented the ability to shoot with cameras that enables physical distancing to be adhered to on set, but may look on screen, as if it is not.

 There will be no off-site locations, stunts or intimacy scenes enacted during Alert Level 3.


Teams, or “bubbles”, are being kept as small as possible to ensure we can adhere to physical distancing requirements. Producers and Line-Producers have records of who is in what bubble or team, which has already been communicated to all cast and crew. In the event “bubbles” need to be changed, this will be communicated by your Producers and/or Line-Producer. Records of these changes are to be kept for contact tracing purposes. You must remain in your bubbles and your bubble must remain on the designated floor. Upstairs and downstairs areas are now separate workplaces with only approved travel between.

If your bubble is broken, advise your HOD, Line-Producer or Producer immediately.

 Travel to and from work

We expect all staff to travel to and from work individually, in their own private vehicle. Please advise us if that is not possible for you.


All cast are to remain separate from the crew and isolated from each other while not shooting. They are required to apply their own makeup and style their own hair. When required to be attended to by a makeup artist, a mask is to be worn by the makeup artist and changed between each actor. All Cast have been allocated their own dressing rooms where wardrobe will have placed costumes for dressing - checks will be done in the Wardrobe department on the way to set. At all times maintain physical distancing requirements as above.


We will have a small number of trusted and regular Extras in required scenes. They will be responsible for their own wardrobe, hair and makeup. Between scenes and while waiting off set, they will be required to stay in the Extras Waiting Room. Extras will be required to keep to the physical distancing requirements.

 Meetings (Internal & External)

All meetings with outside organisations are to be held remotely (e.g. Teams, Zoom, FaceTime). For internal meetings attendees must be kept to a minimum number and should be two metres apart from each other. Rooms should be well ventilated to allow fresh air circulation. Hold meetings in open areas where possible.

 Eating Arrangements

Break times will be staggered and advised to you by production. Do not gather in groups of more than 3 when consuming food and continue to adhere to the 2 metre physical distancing rule. You are required to bring your own pre-prepared food and dinnerware for the duration of Alert Level 3. Kitchens are not to be used to prepare food.

 Toilet Facilities

Physical distancing rules apply to the use of shared facilities including toilets. Wash your hands before and after using the facilities. In toilets where there are say, three cubicles, the cubicle wall itself is sufficient for physical distancing. However when you exit the cubicle, our facilities only have enough room for one person at a time to be at the basin washing their hands, so please stand back and allow the person at the basin to complete their hand washing and drying and allow them to exit the facilities.

 Working from Home

If you have been requested to work during Level 3 by your Line Producer and you can do your work at home, then you must work from home. This must also be carried out in accordance with relevant health and safety requirements. Please contact our Health and Safety Manager if you would like any advice on setting up your work-from-home environment so you can work safely.


If any changes to the schedule require shooting at a location other than within the exterior of SPP main site, a separate Control Plan for the complete management of the location will be put in place by the Production team and Health and Safety advisers as per the current ScreenSafe guidelines and communicated with crew prior to departing for location.



Hand Washing

Wash hands regularly – see guide  All kitchens (during Alert L3) are now only to be used as hand washing stations. There are also portable hand washing stations set up in each studio.  

Hand Sanitiser

If unable to wash your hands, please sanitise them regularly. 

Coughing Etiquette

Cough or sneeze into your elbow to minimise the spread of droplets – see Protect Yourself And Your Workmates Against COVID-19    


Kitchens have been repurposed to hand washing stations. 

Daily Regular Cleaning

Common touch points (e.g. stairwell railing, door handles, taps, benches, security access keypads, alarm pads) will be cleaned regularly throughout the day by a dedicated crew member as nominated by your Line-Producer. The make-up room will be cleaned between each use.

Sanitising Personal Work Stations/Equipment

Desk based crew are to disinfect with wipes or spray, their desks, pens, keyboard, mouse, phone and anything else on their desks they use regularly at the beginning and end of each day. More if you feel compelled. 

Studio based crew are to disinfect their equipment (if safe to do so – e.g. lights are not safe to disinfect regularly if hot or plugged into a power source so should only be set up and dismantled by the same person – this would apply to camera department, sound etc.)  

Art department will disinfect props with wipes or spray where able to do so and they should minimise the amount of contact with props. E.g. If a cast member uses a book, that book should be passed to the cast member by the same crew member that is taking it off them and then that crew member should sanitise if the material allows. 

Make-up crew are to sanitise all surfaces and utensils after each actor. Due to the size our facilities, makeup rooms can allow only 1 actor in the makeup room at one time in 2nd Production, and 2 actors at one time in the Main Shortland Street Makeup room. 

Wardrobe crew will arrange cleaning and sanitisation of costumes. 

Food Utensils

Please take your containers and utensils home to wash them after use. Do not share any eating utensils. 

Toilet and Shower Facilities

Sanitise and/or wash your hands before and after using the toilets. The showers should not be used for any other reason than decontamination from chemical spills or burns treatment. In the unlikely event you do use the showers for either of these purposes, the common touch points and the floor of the shower will need to be sanitised after use.  

Work Vehicles

Where you need to use a work vehicle a log will be kept by Production to record who has used the car. There should be a dedicated driver per car if possible. It is advisable to only have one person travelling at a time, however if you are carrying passengers in larger vehicles (vans) or one other passenger in a car, allow for spaces between passengers and have them sit in the back seat. Sanitise or wash your hands before and after travelling. Open the windows to keep air circulation going or have air- conditioning set to fresh air. If sharing a vehicle, wipe down the common touch areas of the vehicle after each use (steering wheel, handbrake, gear stick, dashboard, handles, etc. and wash hands before and after using the vehicle). Do not use work vehicles to transport family or those in your bubble outside of work hours. 

PPE (Personal Protective Equipment)

Masks are not compulsory except as outlined in the Shortland Street Level 3 Protocol for the Makeup Department. If you have a face mask, are able to wear it because of your job and choose to wear one you will not be prevented from doing so.

Safe Practice For The Use Of Face Masks –  Safe Practice For The Use Of Gloves –   

Disposing of PPE and Cleaning rags/cloths

There are designated bins throughout production and in the studio for the disposal of these items. 

Returning Home After Work

To stop the possible spread of Covid-19, it is recommended that when you return home after work, you take all the necessary precautions to ensure that you and everyone in your home bubble are safe. See guidelines for Returning Home After Work –  

Commercial Cleaning

At the end of each day, our regular cleaners will enter the building and include these additional measures, along with the normal regular cleaning processes: 


If you are running low on Sanitiser, Wipes, Cleaning Products, Rags, Paper towels, please advise the production office immediately and it will be replenished for you.





Accompanying this email and attached to this document is a document entitled “Covid-19 Health Declaration”. As already communicated, you are required to fill out this form and return it to your Line-Producer prior to starting work at Alert Level 3. If you answer yes to any of the questions, do not come in to work and call your Line Producer or our Health and Safety Manager to discuss next steps.  


You must stay home if you are unwell.

The receptionist may take your temperature when you enter the building. Thermal thermometers are available from production if you would like to check your temperature during the day. Every day before you leave your house to come to work, you are required to do a “self check” following the steps on the Personal Health Flowchart. 

If you have any concerns about your health, age or any underlying conditions please check with your GP or Healthline.

Check the Ministry of Health website for up-to-date symptoms and protocols: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid- 19-novel-coronavirus-health-advice-general-public

Currently recognised symptoms are one or more of the following: a cough; a high temperature (at least 38°C); shortness of breath; sore throat; sneezing and runny nose; temporary loss of smell. 


We will follow the guidelines set out in the document entitled Suspected or Confirmed Case of Covid- 19 at Work or as updated by the Ministry of Health – and will follow the advice of Public Health Officials. 


These are strange and unprecedented times and it is completely normal to be feeling a raft of emotions – stress, fear and anxiety, sadness, loss – so many feelings. Some will be overwhelming and you need to know, you are not alone! If you need some help, a chat or some guidance on where to get help, talk to someone you trust who may be able to point you in the right direction. Here are some links to available resources: 


  • Need to talk? (1737 – free call or text)
  • The Depression Helpline (0800 111 757)
  • Healthline (0800 611 116)
  • Lifeline (0800 543 354)
  • Samaritans (0800 726 666)
  • Youthline (0800 376 633)
  • Alcohol Drug Helpline (0800 787 797)



https://www.health.govt.nz/your-health/services-and-support/health-care-services/mental-health- services/mental-health-services-where-get-help

https://www.depression.org.nz/ https://www.likeminds.org.nz/ https://www.auntydee.co.nz/ https://www.sparx.org.nz/




This document will continue to evolve - we need all cast and crew to have a say in our plan and we encourage your input. The plan will be reviewed regularly by the Producers and Head Office Team based on new information from governing bodies. When changes or updates to this plan are made, the updated information will be communicated to you via email or will be attached to your daily callsheet. Printed copies can also be provided by your production office at your request. 

Daily health and safety briefings will be held at the start of each work day. 

Safe and recommended practice posters will be placed on the walls around the building. Take a moment to have a look at them. If you require any guidance or training, please let your HOD know who will arrange for training to be organised by South Pacific Pictures Healthy and Safety Manager, Melanie Jones. 

Please communicate your suggestions or concerns to one of the following, by way of email, phone call, text or face to face (if you can practice physical distancing): 

This information is being collected for the purposes of health and safety and will be held and used in accordance with the Privacy Act 1993 and the requirements of the Ministry of Health.



Download the document HERE