South Pacific Pictures



Life at Alert Level 1  

At Alert Level 1, everyone can return without restriction to work, school, sports and domestic travel, and you can get together with as many people as you want.

The Golden Rules for everyone at Alert Level 1

  1. If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
  2. If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
  3. Wash your hands. Wash your hands. Wash your hands.
  4. Sneeze and cough into your elbow, and regularly disinfect shared surfaces.
  5. If you are told by health authorities to self-isolate you must do so immediately.
  6. If you’re concerned about your wellbeing or have underlying health conditions, work with your GP to understand how best to stay healthy.
  7. Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ COVID Tracer app as a handy way of doing this.
  8. Businesses should help people keep track of their movements by displaying the Ministry of Health QR Code for contact tracing. (See below)
  9. Stay vigilant. There is still a global pandemic going on. People and businesses should be prepared to act fast to step up Alert Levels if we have to.
  10. People will have had different experiences over the last couple of months. Whatever you’re feeling — it’s okay. Be kind to others. Be kind to yourself.

This safety plan outlines the best practices that South Pacific Pictures will maintain in order to keep workers, and all those affected by the work they undertake, safe and healthy as work resumes under COVID-19 Alert Level 2. 

The goals of this plan are to: 

  • Keep workers and the wider community healthy and safe by preventing the spread of COVID- 19.
  • Apply relevant guidance from the Ministry of Health and other Government agencies to our environment.
  • Encourage a safe and respectful work environment and good communication between all workers.
  • Sit alongside our usual health and safety controls to ensure we are safe at work. 

Information provided in this Safety Plan is based on recommendations sourced from WorkSafe, Site Safe, Screen Safe, Ministry of Health and World Health Organisation. 

For more information on COVID-19 – please visit and


How contact tracing helps 

To stop any future spread of COVID-19, the Ministry of Health need to trace the contacts of anyone who may have been exposed to COVID-19. Recording people’s movements helps them to do this quickly and efficiently.

The faster they can trace contacts, the faster they can prevent another outbreak of the disease.

We will help you to keep track of where you’ve been by displaying the NZ COVID Tracer QR code poster provided by the Ministry of Health.  These posters are clearly displayed at the entrance to the building.

Cast and Crew are no longer required to sign in using the SPP QR Code.   Visitors, maintenance contractors and extras will need to continue to sign-in and out per our usual Health & Safety Policy by using the displayed SPP QR Code or Registering on the Eva Electronic screen at main reception and the entrance to Shortland Street.  All other productions are to continue using the SPP QR Code supplied for any visitors, maintenance contractors and extras. 

For contact tracing you will be required to supply, or the information will be electronically gathered from our Visitor management system, the following information: 

Keep track of where you've been outside of the work environment

We should all continue to keep track of where we’ve been and who we’ve seen to assist with rapid contact tracing if it is required.

How to keep track of your movements

You can keep track of your movements by:

  • keeping a list in a safe place
  • keeping a diary
  • using an app to record your movement, or
  • taking time-stamped photos of where you've been 

Everyone should continue to keep track of the 3 Ws:

  • Where you went.
  • When you went there.
  • Who you met. 

You can use any method that suits you and helps you to provide information about your whereabouts if a contact tracer needs to contact you. Encourage your family, whānau and friends to do the same.

Tracer apps

The Ministry of Health has created a tracing app — NZ COVID Tracer. This app works by scanning a QR code on a poster at participating businesses. The app then keeps track of where you have scanned so that you know where you have been.  

How to download the NZ COVID Tracer app(external link)

You can also use the camera app or a QR code scanner app on your phone to scan QR codes.  


For the foreseeable future, all productions will continue to be registered by South Pacific Pictures on the ScreenSafe registration page. This quick and easy process ensures that there is a register for any H&S or Covid-19 related reason and prompts all productions in our industry to ensure they are aware of, and working to, H&S Standards and practising risk minimisation.    

LOCATION PERMITTING (per Screensafe Guidelines)

 · No specific restrictions on permitting – however, please ensure you have a specific H&S Plan and have registered your production with ScreenSafe, before applying for a permit to shoot. (Melanie Jones at SPP will complete this process).

 · Whilst there are no specific size restrictions related to Covid-19, other than the productions ability to control, specifically contact trace, and apply relevant hygiene measures, it is still very important that public safety and comfort be taken into account with any shooting in public places. Therefore you should continue to apply all informational and risk minimisation practices, including letter drops/door knocking and posters with Covid-19 specific information, and safety procedures including such things as physical barriers or controlled entry points. 


Kitchens, Cafeteria, Unit & Catering

There are no restrictions in place at Alert Level 1 for food preparation and service.   It is safe to return to normal food preparation guidelines and safe practices. 



There are no restrictions at Alert Level 1, but it is best to stay vigilant when out and about. Maintain physical distance from others if you can and keep up good hygiene practices. 

Things you can do to stay safe:

  • Keep a 2 metre distance from people you don’t know in public places and take extra care with hygiene practices.
  • Avoid touching surfaces and wash your hands before and after you leave home.
  • Wipe keys, handrails and regularly touched surfaces.
  • Avoid passing around your mobile phone to other people. 

If you are working and considered at risk of severe illness from COVID-19, talk with Melanie Jones about doing a risk assessment to look at what the risk is for you and how it can be reduced. 


Hand Washing

Wash hands regularly – see guide. There are portable hand washing stations set up in each studio.  If unable to wash your hands, please sanitise them regularly. 

Coughing Etiquette

Cough or sneeze into your elbow to minimise the spread of droplets – see Protect Yourself And Your Workmates Against COVID-19.


Continue to wipe down surfaces with the supplied surface sanitiser. 

Daily Regular Cleaning

We have commercial cleaners who have returned to their normal schedule, however they are still focusing on common touch points and areas and adhering to Covid-19 Cleaning Guidelines. 

Sanitising Personal Work Stations/Equipment

Desk based crew are encouraged to disinfect with wipes or spray, their desks, pens, keyboard, mouse, phone and anything else on their desks they use regularly at the beginning and end of each day. 

Make-up crew are encouraged to sanitise all surfaces and must sanitise all utensils after attending to each actor. 



Accompanying this page is a document entitled “Covid-19 Health Declaration”. You may be required to fill out this form and return it to your Line-Producer prior to starting work at all Alert Levels until further notice.  If you answer yes to any of the questions, do not come in to work and call your Line Producer or our Health and Safety Manager to discuss next steps. You may also need to confirm your health status on an ongoing basis, as reasonably required. 


You must stay home if you are unwell.  Thermal thermometers are available from production if you would like to check your temperature during the day. You can do a “self check” following the steps on the Personal Health Flowchart.

If you have any concerns about your health, age or any underlying conditions please check with your GP or Healthline.

If you have an underlying condition which increases the risk associated with contracting Covid-19, please discuss this with your HOD, Line-Producer or SPP Health & Safety Manager, Melanie Jones. 

Check the Ministry of Health website for up-to-date symptoms and protocols: 19-novel-coronavirus-health-advice-general-public

Currently recognised symptoms are one or more of the following: a cough; a high temperature (at least 38°C); shortness of breath; sore throat; sneezing and runny nose; temporary loss of smell. 


We will follow the guidelines set out in the document entitled Suspected or Confirmed Case of Covid- 19 at Work or as updated by the Ministry of Health – and will follow the advice of Public Health Officials. 


These are strange and unprecedented times and it is completely normal to be feeling a raft of emotions – stress, fear and anxiety, sadness, loss – so many feelings. Some will be overwhelming and you need to know, you are not alone! If you need some help, a chat or some guidance on where to get help, talk to someone you trust who may be able to point you in the right direction. Here are some links to available resources: 


  • Need to talk? (1737 – free call or text)
  • The Depression Helpline (0800 111 757)
  • Healthline (0800 611 116)
  • Lifeline (0800 543 354)
  • Samaritans (0800 726 666)
  • Youthline (0800 376 633)
  • Alcohol Drug Helpline (0800 787 797)  

Websites services/mental-health-services-where-get-help

This information is being collected for the purposes of health and safety and will be held and used in accordance with the Privacy Act 1993 and the requirements of the Ministry of Health.


Download the document HERE